The Ultimate Guide to eCitizen Payments: Simplifying Government Services

Kenyan Digital
4 min readOct 3, 2024

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Are you tired of long queues and bureaucratic hassles? Welcome to the world of eCitizen payments! Let’s dive into the easiest ways to pay for government services without breaking a sweat (or your patience).

Cash Payments at the Branch: The Old School Charm

Remember the good old days when we had to physically go to a bank? Well, for those who still enjoy the human touch, eCitizen payments can be made at any Consolidated Bank branch. Here’s how:

  1. Stroll into a Consolidated Bank branch (bonus points if you greet everyone with a smile)
  2. Ask to pay for E-Citizen (like you’re ordering a coffee, but less caffeinated)
  3. Provide your E-Citizen Reference Number (it’s like your digital ID, but fancier)
  4. Hand over the cash (goodbye, hard-earned money!)
  5. Wait for the teller to work their magic
  6. Collect your receipt (frame it if you’re feeling extra)

Pro tip: Bring a book or your favorite mobile game. You never know how long that queue might be!

Mobile Banking USSD: For the Tech-Savvy on a Budget

Don’t have a smartphone? No problem! eCitizen payments via USSD are here to save the day. It’s like texting, but you’re paying bills instead of gossiping.

  1. Dial *262# (it’s like a secret code, but less mysterious)
  2. Choose Option 7 (lucky number 7 for eCitizen payments)
  3. Enter your E-Citizen Reference Number (again, it’s important!)
  4. Type in the amount (say goodbye to your money digitally)
  5. Confirm the details (double-check, we don’t want any oopsies)
  6. Wait for the confirmation SMS (it’s like getting a text from the government, how cool is that?)

Remember, USSD doesn’t judge your phone model. It’s the great equalizer of the mobile banking world!

Mobile Banking MyConso App: For the Smartphone Aficionados

If you’re reading this on a smartphone, congratulations! You’re ready for the MyConso App eCitizen payments experience. It’s like having a government office in your pocket, minus the long queues and grumpy officials.

  1. Log in to the MyConso App (don’t forget your password, we know you have too many)
  2. Tap on the E-Citizen Payment icon (it’s probably the least exciting icon, but the most useful)
  3. Enter your E-Citizen Reference Number (yes, again. It’s really important, we promise)
  4. Input the amount (watch those digits disappear from your balance)
  5. Confirm the details (last chance to back out… just kidding, you have to pay)
  6. Wait for the confirmation SMS (ding! That’s the sound of adulting)

Pro tip: Do this while waiting in line for coffee. Multitasking at its finest!

Internet Banking: For the Desktop Diehards

Still prefer your trusty computer? We’ve got you covered with Internet Banking eCitizen payments. It’s like online shopping, but instead of shoes, you’re buying government services.

  1. Log in to Internet Banking (remember when this felt futuristic?)
  2. Navigate to Bills Payments Menu (it’s like a restaurant menu, but less appetizing)
  3. Select E-Citizen Payment sub-menu (getting warmer!)
  4. Enter your E-Citizen Reference Number (last time, we promise)
  5. Type in the amount (goodbye, money. Hello, services!)
  6. Confirm the details (one last chance to make sure you’re paying for your stuff, not your neighbor’s)
  7. Wait for the confirmation SMS (ping! Transaction complete. Time to celebrate with a cup of tea)

Remember, Internet Banking is like a mullet business in the front (paying bills), party in the back (browsing memes in other tabs).

Conclusion: The Joy of eCitizen Payments

Whether you’re a cash enthusiast, a USSD wizard, a app aficionado, or an internet banking pro, eCitizen payments have got you covered. Gone are the days of endless queues and paperwork nightmares. Welcome to the future of government services it’s digital, it’s convenient, and it’s almost fun (we said almost). So next time you need to renew your passport, pay for a driving license, or settle any government bill, remember: eCitizen payments are just a few taps, clicks, or branch visits away. It’s so easy, you might find yourself looking forward to paying government bills. Okay, that might be stretching it, but at least it won’t be a headache anymore! Now go forth and pay those bills like the responsible citizen you are. Your country thanks you, and your future self will thank you for not procrastinating on important payments. Happy eCitizen payments, folks!

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Kenyan Digital
Kenyan Digital

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